Policies and Facts
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Custom orders will not be started or shipped without full payment!
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Shipping costs will be added to all orders not delivered from the store. Cost depends on the weight of items purchased at the time of sale and speed of shipping.
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All worn pieces are final sale and NON-REFUNDABLE! However, in the event that you need a refund on a store item before it is shipped please email us and we will try to accommodate you.
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NO REFUNDS on custom orders as they require additional materials for a specific purpose!
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If you agree to submit a photo of yourself or purchased items, please note that it will be used on the website’s public gallery.
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Katie Kat Jewelry’s staff sees excellent customer service as a top priority and tried to accommodate all customer inquiries, but please be advised we reserve the right to refuse service at any time!
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When purchasing a bracelet please pay attention to the options for size, color, or metal color for a better fit.
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All shipping is standard, unless a priority option is selected.
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If you have any issues or complaints please contact us via email!